Shipping policy
Shipping Policy
Effective Date: [June 23, 2024]
Welcome to PureEarthMarkets! We are dedicated to delivering your baby accessories with care and efficiency. This Shipping Policy outlines the terms and conditions regarding the shipping of products purchased from our website.
1. Shipping Destinations
PureEarthMarkets is proud to offer worldwide shipping. We ship to addresses within the United States and internationally, ensuring that our products can reach customers across the globe. Please note that there may be some restrictions on specific products or destinations.
2. Processing Time
- Order Processing: All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or holidays.
- Order Confirmation: Once your order is placed, you will receive an order confirmation email with details of your purchase.
- Shipping Notification: You will receive a shipping confirmation email with tracking information once your order has shipped.
3. Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:
a. Domestic Shipping (within the United States):
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1-2 business days
b. International Shipping:
- Standard International Shipping: 7-21 business days
- Express International Shipping: 3-7 business days
Delivery times are estimates and may vary depending on the shipping destination, carrier, and potential delays due to customs processing.
4. Shipping Carriers
We partner with reputable shipping carriers to ensure your order is delivered safely and on time. Our primary carriers include:
- USPS (United States Postal Service)
- UPS (United Parcel Service)
- FedEx
- DHL Express (for international orders)
5. Shipping Restrictions
Certain products may have restrictions due to size, weight, or destination regulations. If your order is affected by any shipping restrictions, we will contact you promptly to discuss alternative solutions.
6. Customs, Duties, and Taxes
PureEarthMarkets is not responsible for any customs duties, taxes, or import fees that may apply to international orders. These charges are the responsibility of the recipient and are typically collected by the shipping carrier at the time of delivery. Please check with your local customs office for more information on potential fees.
7. Order Tracking
You will receive a tracking number via email once your order has been shipped. You can track your package using the provided tracking number on the carrier's website. If you encounter any issues with tracking your order, please contact our customer service team at [insert contact email].
8. Lost or Damaged Packages
PureEarthMarkets is committed to ensuring your order arrives in perfect condition. If your package is lost or damaged during transit, please contact us immediately at [insert contact email]. We will work with the shipping carrier to resolve the issue and provide a suitable solution, which may include a replacement or refund.
9. Shipping Policy Changes
We may update this Shipping Policy from time to time to reflect changes in our shipping practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date. Your continued use of our website after any changes indicates your acceptance of the updated Shipping Policy.
10. Contact Us
If you have any questions or concerns about this Shipping Policy or your order, please contact us at: cafevinca1@gmail.com
PureEarthMarkets
Email: [cafevinca1@gmail.com]
Thank you for shopping with PureEarthMarkets! We appreciate your business and are committed to providing you with exceptional service!